Data protection declaration

This Data Protection Statement will inform you about how we will process your personal information, the purposes for which we will use your personal information, and will explain to you the corresponding information protection rights you have. We are strongly focused on always handling your personal information in a responsible and diligent manner in accordance with the law and protecting the integrity and security of your personal information in accordance with the most advanced professional standards.

 

Who is responsible for your personal information?
This website, i.e., Overseas Immigration, will responsibly control all personal information you provide to us in the course of the business relationship.

 

What personal information do we collect?
We collect only the basic personal information required for the business relationship, including your contact information (such as name and title, address, telephone number, e-mail and other contact information, mobile device unique identifier, and the IP address of the computer from which you logged on to our websites, web platforms, or applications), unless otherwise agreed with you. In the course of our business with you, we will also collect business-related information, including information about purchases, services and other business activities, product feedback and other information you may provide to us.

Please note when logging into our websites that they run cookies and other analytical tools (e.g. Tracking Pixel, Google Analytics, etc.). Please click here for more information on the use of such tools.

 

How do we collect personal information?
We collect personal information directly from you when you interact with us, for example, when you visit our website, communicate with us about our products and services, submit an order, subscribe to our newsletter, or participate in our customer surveys.

 

Why do we process personal information?
We use your personal information to provide you with products and services. In order to provide you with products and services, we need to keep track of our business, manage your account, and also need to contact you for customer service purposes or to inform you about our products and services. If you do not provide us with your personal information, we will not be able to provide you with the products or services you request.

We will also process your personal information as required by law (e.g., keeping sales records for tax purposes) or with your express permission.

 

How do we use personal information?
We will store and process your personal information within the European Union.

We may also store and process your personal information outside of the European Union or provide it to the recipients listed below, but always do so with appropriate safeguards to ensure the security and integrity of your personal information in accordance with applicable law. If you would like more information about such safeguards, you can contact us at any time using the contact details below.

 

Who do we provide your personal information to?
We will provide your personal information in the following circumstances:

- to our affiliates as needed to provide goods and services or as otherwise permitted or required by applicable law;

- Provided to credit reference agencies and other companies for credit decision-making, fraud prevention and debt collection purposes.

- We may also instruct domestic and international service providers (e.g. cloud providers) to process your personal information on our behalf at our direction. We will maintain control of your personal information and will be solely responsible for you when engaging a service provider to process your personal information.

- We may also provide your personal information to third parties in connection with the sale or purchase of a business or asset, in which case we disclose the personal information to the prospective seller or buyer of the business or asset and their professional advisors. If our company or substantially all of our assets are acquired by a third party, personal information held by us about our customers is one of the transferred assets.

Other than this, no third party will have access to your personal information unless we are required by law to provide it to a third party or have your permission to do so.

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How long do we keep personal information?
We will hold your personal information for as long as is necessary to provide you with the services, products or information you have requested or to manage our business relationship. If you have asked us not to contact you, we will retain your personal information as long as we need to without contacting you. We are also required by applicable law to retain certain of your personal information (e.g., in connection with business transactions) for a certain period of time. We will delete your personal information as soon as it is no longer necessary.

 

Your rights
You have the right to request that we provide you with your personal information, correct or delete your personal information, or restrict the processing of your personal information, and the right to request that your personal information be transferred to a processor of personal information designated by you in accordance with the EU General Data Protection Regulation.

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In particular, you have the right to ask us for a copy of your personal information. If you repeatedly ask us to provide this service, we may charge a small fee. If you wish to transfer your personal information to another controller, we will provide you, free of charge, with the personal information we have received from you and automatically collected, in a machine-readable portable format.

We want to make sure that your personal information is accurate and up-to-date, so you can also ask us to correct or delete information that you believe is inaccurate.

For any of the above requests, please include a description of your relevant personal information as well as your name, e-mail address, 个人账户和客户编号等身份证明发送至privacy@haiwaiyimin.net. We may also require other identification to protect your personal information from unauthorized access by others.

If you have any questions about how we handle your personal information or wish to lodge a complaint about our handling of your personal information, 可发送电子邮件至privacy@haiwaiyimin.net so that we can investigate the matter. If you are not satisfied with our resolution or believe that our handling of your personal information does not comply with the law, you may file a complaint with your country's supervisory authority for information protection.

 

How do minors under the age of 16 do it?
If you are under 16 years of age, please ensure that you obtain your parent/guardian's consent before providing us with any of your personal information. Persons under the age of 16 are not permitted to provide us with personal information without parental/guardian consent.

 

Changes to this Statement
This data protection declaration was last updated in May 2025. From time to time, we may make changes or modifications to this Data Protection Statement as required by applicable data protection laws. Therefore, you may wish to check from time to time whether this statement has been changed. Changes to this data protection statement will apply from the date they are posted on our website.

If you have any questions about your rights, or if you have any specific requests for your personal information, 请发送电子邮件至privacy@haiwaiyimin.net contact us.

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